Job Description

Description

Martin Motorsports is looking for a Service Manager to join our team at Harley Davidson/ BMW Motorcycles of Lousiville. If you enjoy delivering an excellent customer experience and have prior experience working as a service manager, we want to talk to you!

Responsibilities:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

Requirements

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hiresDistribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

Benefits

  • 401K
  • Paid Holidays
  • Medical, Dental, Vision, Life Insurance
  • Weekly Paychecks


#hpmm

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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