Job Description

Service Advisor

Department:Service
Location:Bowling Green, KY

Martin Kia is looking for experienced Service Advisor who has the drive to meet our goals while maintaining the highest commitment to customer satisfaction.

Responsibilities:

  • Work with customers to schedule service work and communicate any additional service needed.
  • Understand customers? requirements and concerns; match requirements and concerns to various service options.
  • Estimate the cost and time needed to do the repair, taking into account the customers? schedule.
  • Check on the progress of the vehicle during servicing and contact the customer when technicians discover additional problems; get customer approval to do additional work and explain the work performed and the charges billed.
  • Maintain a service customer follow up system that encourages repeat and referral business and contribute to customer satisfaction.

Requirements:

  • Must possess strong communication skills and a minimum of 1 year previous auto dealership service advisor experience.
  • Strong desire to succeed with a willingness to go above and beyond to meet customer?s expectations and achieve goals.
  • Current valid driver?s license.
We Offer You:
  • Competitive compensation plan
  • Medical, dental and vision insurance
  • Paid vacation
  • 401K!

Apply today for immediate consideration!

Martin Kia is an equal opportunity employer and we maintain a drug free environment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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