Job Description

Service Advisor

Department:Service
Location:Nashville, TN

Downtown Hyundai/Subaru is looking for an experienced Service Advisor who has the drive to meet our goals while maintaining the highest commitment to customer satisfaction.

Responsibilities:

  • Work with customers to schedule service work and communicate any additional service needed.
  • Understand customers’ requirements and concerns; match requirements and concerns to various service options.
  • Estimate the cost and time needed to do the repair, taking into account the customers’ schedule.
  • Check on the progress of the vehicle during servicing and contact the customer when technicians discover additional problems; get customer approval to do additional work and explain the work performed and the charges billed.
  • Maintain a service customer follow up system that encourages repeat and referral business and contribute to customer satisfaction.

 Requirements:

  • Must possess strong communication skills and a minimum of 2 years previous auto dealership service advisor experience.
  • ADP/CDK experienced preferred.
  • Strong desire to succeed with a willingness to go above and beyond to meet customer’s expectations and achieve goals.
  • Current valid driver’s license. 

We offer you:

  •  Competitive compensation plan!
  •  Medical, dental and vision insurance!
  •  Paid vacation!
  •  401K! 
Downtown Nashville Motors is an equal opportunity employer and maintains a drug free environment.
 
 

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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